What should I do if I do not receive my package or there are issues with the delivery?Updated 6 months ago

If your package is marked as delivered but has not arrived, please follow these steps:

1. Verify the shipping address is correct.
2. Inspect your property thoroughly for the package.
3. Inquire with your neighbors to see if the package was mistakenly given to them.
4. Check with other household members.
5. Wait a few additional days in case the package was prematurely scanned as delivered.

If your package remains unreceived, rest assured we'll address the situation and ensure your order reaches you. Shipping complications are beyond our control, but customer satisfaction is our priority.