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Dovetail Workwear Help Center

Find answers to FAQs, shipping/returns, exchanges, and more. 

Sales and Events

How do Dovetail pants, tops, and accessories fit?

Where can I try on Dovetail products?

My size is out of stock.

When will Dovetail offer extended sizes in more styles?

Why are some products discontinued?

Product Topics

How do I suggest a candidate for your Woman @ Work series?

Do you have things you want to tell us?

How can I become a Dovetail ambassador?

What are your sourcing and manufacturing practices, and where are your clothes sewn?

General FAQs

Shipping: United States

Shipping: International

Ordering FAQs

What should I do if I do not receive my package or there are issues with the delivery?

Orders and Shipping

How do I return an item?

Happy Returns

Can I combine returns from different orders?

I'm outside the 30-day return window. What do I do?

How do I exchange an item if the order was previously exchanged?

What's the returns policy?

What's not returnable?

Can I return close-out sale items?

How do I return a gift?

I haven't received my refund yet. What do I do?

How do I do international returns?

Returns and Exchanges

I have a product issue.

Warranty

Pants/Overalls: You got 'em dirty, now get 'em clean.

My Dovetail product has a defect or problem. What do I do?

Product Care

Dovetail Workwear Limited Warranty

Terms of Service

Dovetail Workwear FR - User Information

Legal Documents

Do you offer thermal pants and when will they be restocked?

What should I do if I am facing issues with the return portal not loading?

FAQ about Dovetail Workwear's current/recent sales and events

Finding women's apparel is hard. Start here for help.

Other questions about our products, practices, and more.

Where's my order? How long does it take to ship?

Need to return or exchange an item? Look here for more info!

Have a product issue? Check here for more information.

How to keep your Dovetail Workwear in tip-top shape so you can #getdirty

We are working on an improved line of thermal material for release this fall. Current thermal inventory is being phased out through clearance sales, and styles coming back will be announced in the fall updates.

<p>We are working on an improved line of thermal material for release this fall. Current thermal inventory is being phased out through clearance sales, and styles coming back will be announced in the fall updates.</p>

If you are experiencing issues with the return portal such as 'too many redirects' or 'order not found', try clearing your browser's history, cache, and cookies. This action can help resolve the issue and allow you to access the portal. After clearin

<p>If you are experiencing issues with the return portal such as &apos;too many redirects&apos; or &apos;order not found&apos;, try clearing your browser&apos;s history, cache, and cookies. This action can help resolve the issue and allow you to access the portal. After clearing these, try accessing the Return Portal again using the updated or correct link provided.</p>

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