Does your Dovetail product have a defect, problem, or other issue? We have a limited warranty that covers defects of workmanship and materials for a period of one year from the original date of purchase. Please understand that no matter how well you

Does your Dovetail product have a defect, problem, or other issue? We have a limited warranty that covers defects of workmanship and materials for a period of one year from the original date of purchase.&#xA0;Please understand that no matter how well you care for your product, materials will begin to experience natural breakdown and will start to show wear over time; normal wear is not considered a defect. Product damage that is not covered under the limited warranty include:<ul><li>damage due to wear and tear</li><li>damage due to misuse or neglect</li><li>shrinkage from washing/drying</li><li>items that are older than one year from purchase</li></ul>If your item was purchased directly from www.dovetailworkwear.com, we will communicate with you to facilitate next steps. Please contact us directly via email through our <a href="https://dovetail-workwear-helpcenter.gorgias.help/en-US/contact">Contact Us&#xA0;</a>form, and include the following information:<ol><li>style, size/color, and length/inseam of product (e.g. Britt Utility in Grey Canvas, size 6x32)</li><li>order number</li><li>one or more photos of the issue</li><li>one photo of the&#xA0;small white tag under the black care label, or if no white tag, then both sides of the black care label</li></ol>Once we receive this information, our Customer Service team will be in touch with you.For more information, please see our <a href="https://dovetail-workwear-helpcenter.gorgias.help/en-US/dovetail-workwear-limited-warranty-160224">Dovetail Workwear Limited Warranty</a> page.If your item was purchased from an&#xA0;authorized retailer, you may request evaluation by Dovetail Workwear; however, resolution should be sought directly through the retailer. If you would like us to evaluate your issue, please send the information below, and we&apos;ll take a look and recommend next steps.<ol id="isPasted"><li>style, size/color, and length/inseam of product (e.g. Britt Utility in Grey Canvas, size 6x32)</li><li>proof of purchase</li><li>one or more photos of the issue</li><li>one photo of the&#xA0;small white tag under the black care label, or if no white tag, then both sides of the black care label</li></ol>

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Dovetail Workwear Help Center

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