Our Limited Warranty covers defects in materials and workmanship for up to one year from purchase of Dovetail Workwear brand products manufactured by Dovetail Workwear. Only original, unaltered, and unmodified materials and workmanship are covered by

<div><p id="isPasted" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our Limited Warranty covers defects in materials and workmanship for up to one year from purchase of Dovetail Workwear brand products manufactured by Dovetail Workwear. Only original, unaltered, and unmodified materials and workmanship are covered by this policy.Please understand that no matter how well you care for your product, materials will begin to experience natural breakdown and will start to show wear over time; normal wear is not considered a defect. Product damage due to wear and tear, misuse or neglect, or is older than one year from purchase, is not covered under this Limited Warranty.Certain products may be excluded from this Limited Warranty as indicated at the point of sale.<h4 id="how-long-does-the-limited-warranty-last">How long does the Limited Warranty last?</h4>This Limited Warranty is valid for&#xA0;up to one year from the date of purchase of the item. Coverage ends if you sell or transfer the product. Proof of purchase may be required.<h4 id="how-do-i-get-warranty-service">How do I get warranty service?</h4>If your item was purchased directly from <a href="https://www.dovetailworkwear.com/">www.dovetailworkwear.com</a>, we will communicate with you to facilitate next steps. Please contact us directly via our <a href="https://help.dovetailworkwear.com/en-US/contact">Contact Us&#xA0;</a>page and our Customer Service team will be able to assist you.If your item was purchased from an authorized retailer, you may request evaluation by Dovetail Workwear; however, resolution should be sought directly through the retailer.<h4 id="what-will-dovetail-workwear-do">What will Dovetail Workwear do?</h4><p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Photographic evidence will be required, or we may request products be returned to us for evaluation. If we determine that the product has a defect covered under this Limited Warranty, we will offer replacement parts with a partial refund, replace the item, or issue a Store Credit equivalent to the MSRP value within four weeks of inspection.<h4 id> </h4><h4 id="application-of-local-law">APPLICATION OF LOCAL LAW</h4>This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.<h4 id="limitation-of-liability">LIMITATION OF LIABILITY</h4>Dovetail&#xA0;Workwear&#x2019;s&#xA0;and its suppliers&#x2019;, affiliates&#x2019;, and agents&#x2019; maximum liability pursuant to this limited warranty, or any other express or implied warranty, is limited to the purchase price you paid for the product. Neither Dovetail Workwear nor its suppliers, affiliates, or agents are liable for any inability to perform under this limited warranty due to events beyond its or their control, such as acts of god, or for property damage, personal injury, loss of use, or other consequential, punitive, or special damages, however, caused, whether for breach of warranty, tort (including negligence), strict liability or otherwise, other than those damages which are incapable of limitation, exclusion, or restriction under applicable law. Some jurisdictions do not allow limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you in whole or in part.<h4 id="governing-law-and-venue-severability">GOVERNING LAW AND VENUE; SEVERABILITY</h4>To the full extent permitted under applicable local law, this Limited Warranty and any disputes arising out of or in connection with this Limited Warranty (&#x201C;Disputes&#x201D;) shall be governed by the laws of the State of Oregon, USA, excluding conflicts of law principles and excluding the Convention for the International Sale of Goods. The courts located in Multnomah County, Oregon, USA shall have exclusive jurisdiction over any Disputes. If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions. If there is any inconsistency between the English and other versions of this Limited Warranty, the English version shall prevail.</div>

Dovetail Workwear Limited Warranty

Portland Product Werks LLC. WEB SITE TERMS AND CONDITIONS. Date of Last Revision: January 3, 2026. PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEB SITE OR MOBILE APPLICATION, YOU AGREE TO BE BOUND BY THE TERMS

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DANGER – Read this User Information Guide carefully. All of the instructions contained in it are intended to warn you of potential risks of serious injury and death and to reduce such risks. If they are not heeded and followed, the risk of serious in

<div>DANGER &#x2013; Read this User Information Guide carefully. All of the instructions contained in it are intended to warn you of potential risks of serious injury and death and to reduce such risks. If they are not heeded and followed, the risk of serious injury or death will increase. No garments can ensure prevention of all serious injuries or death. It is your responsibility to familiarize yourself with this User Information Guide and to use your garments in accordance with its instructions.INTRODUCTIONThis User Information Guide gives important information regarding the use, care, and maintenance of your flame resistant garment. Upon receipt and inspection of the garment, you should thoroughly read this User Information Guide and refer to it as needed for continued safe use of your garment.WARNINGSThis garment is intended to provide limited protection to you in the event of exposure during a flash fire resulting from the ignition of a hydrocarbon atmosphere or atmosphere containing combustible finely divided particles (such as coal dust or grain) that contains a concentration above the lower explosive limit of the chemical or substance. This garment will also provide limited protection to you in the event of an electrical arc flash.This garment will not protect against any extended exposure to direct flame or high heat and is not intended for use in any firefighting or other emergency operations, including wildland firefighting, technical rescue, or structural firefighting. These garments will also not protect you from exposure to radiological agents, biological agents, or hazardous materials.This garment alone will not protect you from all hazards. You or your employer must conduct a hazard and risk assessment to determine the suitability of this garment for its intended purpose. Additional garments or personal protective equipment may be necessary to provide you complete protection that includes, but is not limited to head protection, eye/face protection, hand protection, foot protection, respirators, hearing protection, fall protection, high visibility apparel, and other protective garments.This garment will not protect you if not properly maintained. Do not use this garment if soiled, contaminated, or damaged. Soiling and contamination of this garment may render this garment hazardous. Clean this garment in accordance with the instruction provided in this user information. If you have any doubt about the condition of this garment, do not wear it and have it replaced.You must be trained in recognizing hazards in your specific trade and understand the limitations of use for this garment prior to wearing it. Even though the garment is constructed of flame-resistant materials, this garment will not protect you from being burned under all conditions of use or exposure to hazards. Failure to understand the limitations of these limitations may result in a serious injury or death.SIZING AND FITChoose a flame-resistant garment size that properly fits your body. The garment should not be too tight or too loose, should not restrict your movement and should be comfortable to wear. The commended body dimensions for each size of Dovetail&#x2019;s women&#x2019;s workpants are below.Inseam length available in : 18&quot;, 30&quot;, 32&quot;, 34&quot;GARMENT MARKING AND EMBLEMSThe use of non-flame or non-heat resistant emblems, shields or patches, embroidery, silkscreens, and heat transfers used to designate a governmental entity, a specific organization, rank, title, position, or some professional status, etc. should be minimized. If used, the size of these items should be relatively small (less than the size of a business card) and may still compromise your garment in the event of a flash fire or electrical arc exposure.For marking of these garments, it is recommended that any identifications be provided on the interior side of the garment. For handwritten marking, an industrial laundry marker may be used.INSPECTION AND REPAIRPeriodically inspect your garment as follows:<ol><li>Inspect your garment upon receipt, at least once a month, before and after each use, cleaning and/or following any application where the garment has been subjected to damage or contamination. In the event of exposure to hazardous materials, isolate the garment and perform the inspection only after the garment has been decontaminated.</li><li>Inspect all components for rips, tears, burn damage, and abrasion damage. Close attention should be paid to integrity of the thread and areas of wear at the shoulders, elbows, cuffs, crotch, and knees.</li><li>Physically inspect all major seams (e.g., shirt side seams, sleeve seams, shoulder seams, and trouser seat seams, out seams, inseams, etc.) for structural damage.</li><li>If any component is found to be damaged or missing, remove the clothing from service and have it repaired or replaced.</li><li>Inspect each article of clothing for the following types of wear or damage:<ul><li>Rips, tears, holes</li><li>Brittle/stiff material</li><li>Discoloration</li><li>Charring</li><li>Cleanliness</li><li>Other Fabric damage</li><li>Damage to pockets</li><li>Seam integrity</li><li>Hardware function</li><li>Closure(s) operation</li><li>Size and fit</li></ul></li></ol>Dovetail Workwear does not have an authorized repair facility. Any damaged garment must be replaced.Unauthorized repairs made to Dovetail Workwear flame-resistant garments invalidates all expressed or implied warranties and increases your risk for injury to hazardous or life threatening conditions.STORAGEAfter the garment has been cleaned and inspected, store your garments in a place that will protect them from direct sunlight heat and excessive moisture. Never store your garments in direct sunlight, as this condition may cause permanent damage. Avoid prolonged exposure to sunlight. Exposure to ultraviolet light will cause the garment to lose tensile strength. Once started, there is no way to repair this type of deterioration. Wet garments will promote the growth of mildew and fungus, which will permanently damage your garments.CLEANING REQUIREMENTS<ol><li>Do not dry clean. Solvents may damage your garment</li><li>Never use chlorine bleach on this station/work uniform under any condition. Chlorine bleaches may discolor the fabrics, and cause garment materials to lose their performance characteristics, such as flame resistance, strength, etc.</li><li>Do not use fabric softeners. Fabric softeners are oil based and can contribute to fabric flammability.</li><li>Do not use automatic dryers if you have reflective trim on your garment. Automatic dryers will damage the reflective trim, which will negate its visibility effectiveness. Hot drying temperatures or extended drying time will also cause greater material shrinkage.</li><li>Do not use hot water (aver 120&#xB0;F or 49&#xB0;C). Overly hot water may cause excessive material shrinkage.</li><li>Keep protective garments clean. The garment&#x2019;s life expectancy and flame resistance (if FR uniform) increases if abrasive, flammable dirt and contaminants are removed after each use. Garments contaminated with unburned byproducts of combustion, as well as other flammable contaminants, may negate the ability of clothing to resist flame, and may not only ignite, but the garment may also continue to burn when it would normally self-extinguish.</li></ol>IN-HOUSE MACHINE-WASHING INSTRUCTIONS<ol><li>Turn the flame-resistant garments inside and wash separately from other clothing. The use of home-based washers and washers used by the public are not recommended in order to prevent the spread of contamination to other laundry items.</li><li>These instructions can be applied to washing a number of clothing items in the same load. The load size will depend on the machine type and its capacity. Most machines indicate that the load should be no more than 75 to 80% of the machine capacity. For example, a typical home style machine can accommodate up to 12 shirts, 4 pants, 3 sets of pants and shirts, or 5 lightweight jackets.</li><li>While the washing machine is filling up with warm water (temperature at 86&#xB0;F &#xB1; 5&#xB0;F or 40&#xB0;C &#xB1; 3&#xB0;C), add 1 cup (8 oz.) of liquid or powder laundry detergent to the machine. Use 1&#xBD; cups of mild detergent if wash water is considered very hard. These detergents are readily available in supermarkets around the country.</li><li>Fill the washing machine to the highest level.</li><li>Add garments to be washed.</li><li>Set washing machine to &#x201C;normal cycle&#x201D; or similar setting and double rinse.</li><li>If garments are laundered at outside laundering facilities, the same procedures must be followed to avoid damaging the garments.</li></ol>IN-HOUSE MACHINE DRYING INSTRUCTIONS<ol><li>Hang to dry.</li><li>If using a dryer, select a dryer that has multiple heat settings.</li><li>Place washed garments inside dryer and use a low heat setting.</li><li>Remove garments promptly at the end of the drying cycle; do not over dry as excessive heating of clothing can cause premature shrinkage.</li></ol>IRONINGIf needed, use a warm iron to remove wrinkles.EXTERNAL OR INSTITUTIONAL CLEANING SERVICESIf outside organizations are used to clean your flame-resistant garments, ensure that the washing and drying procedures are effective in removing soils and other contaminants while not adversely affecting the condition and performance of your garments. These services should use some form of traceability for determining how many times your flame-resistant garment has been cleaned.CLEANING BLOOD OR BODY FLUID CONTAMINATED GARMENTSContaminated garments should not be laundered at home. Flame-resistant garments that are obviously contaminated by large amounts of blood or body fluids must be placed and transported in suitable bags that prevent leakage. Personnel involved in the bagging, transport, and laundering of contaminated clothing must wear appropriate protective gloves, aprons and eye/face protection. Separately wash garments in a front-loading industrial size washing machine with a liquid or powder laundry detergent at a water temperature of 105&#xB0;F (40oC) for at least 25 minutes, and use multiple rinse cycles. Use of bleach may compromise the structural integrity of the garment and therefore must never be used. Dry as noted above &#x201C;In-house Machine Drying Instructions.&#x201D; Do not use disinfectants, sanitizing agents, or other specialty chemicals unless their use has been adequately demonstrated for removal of pathogenic bacteria and their use will not damage your garments.REMOVAL OF HAZARDOUS MATERIALSGarments contaminated from hazardous or caustic materials, such as solvents, liquids, dusts, mists, fumes, and vapors, must be immediately removed from service and retired as directed below in &#x201C;Retirement and Disposal&#x201D;.Unless it can be demonstrated by a qualified, competent authority that the garments can be properly de contaminated and are safe for reuse, your garments must be retired.Do not use any decontamination agent or process unless it has been adequately demonstrated that its use will not damage your garments.RETIREMENT AND DISPOSALFlame resistant garments do not have an indefinite useful life. Dovetail Workwear recommends that a regular garment replacement program be conducted by your organization to address the useful service life of these garments. Details of such a program must be developed based on previous experience in the organization as it is impossible to provide a specific time frame for garment replacement. Other retirement considerations should include:<ol><li>Garments that have been affected by sunlight, ultraviolet light, or general reuse to the point where the fabrics become stiff or weak;</li><li>Garments that have been affected by improper care procedures; and</li><li>Garments that have been exposed to hazardous or caustic materials that cannot be safely decontaminated.</li></ol>Flame-resistant that have to be retired from service should be destroyed so that they cannot be reused. One suggested method of disposal is cut clothing into pieces and check with your local or state requirements for appropriate methods of disposal since it is possible that contaminants may be present on the garments.WARRANTYDovetail Workwear warrants its flame-resistant garments to be free from workmanship and material defects for the useful life of the products when the garments&apos; warning, use, and care instructions are followed.For purposes of this warranty, &#x201C;workmanship and material defects&#x201D; is defined as defects arising from the manufacturing process, including loose or broken seams, malfunctioning hardware, and flawed fabrics. Defects do not encompass the results of ordinary wear and tear. In addition, &#x201C;useful life&#x201D; for purposes of this warranty, is defined as no more than three years, but may be shorter depending upon the type and frequency of use of the garment. Nonetheless, it is the responsibility of the user and the applicable department or agency to establish its own guidelines and standards for assessing and determining the useful life of its apparel and equipment.Excluded from coverage under this warranty are the following:<ul><li>Products purchased other than from Dovetail Workwear or an authorized Dovetail Workwear dealer;</li><li>Damage resulting from abuse, misuse, or inappropriate care;</li><li>Damage resulting from extended wear and tear;</li><li>Damage resulting from tailoring or a customer modification; and</li></ul>This warranty is the exclusive warranty provided by Dovetail Workwear relating to the product and, to the maximum extent permitted by law, Dovetail Workwear disclaims all other express or implied warranties, including without limitation warranties of merchantability and/or fitness for a particular purpose.Bring the garment to the store where it was purchased or contact CS@Dovetailworkwear.com for assistance in returning a garment with manufacturing defects. If Dovetail Workwear determines that the garment is defective, it will either replace the garment or repair the garment.DRESSINGAlways inspect garments before wearing. Ensure selected workwear will cover both the upper and lower body and any flammable under-layers. Be sure that all closures on sleeves, placket, and waistband are securely fastened during the wearing time. Ensure sleeves are rolled down and cuffs are closed. Both the base layer and first layer garments, such as t-shirts and primary shirts, should be tucked in fully to protect the wearer from a thermal exposure.PROPER USE CONSISTENT WITH NFPA 2113The NFPA 2113 standard provides instructions regarding the selection, care, use, and maintenance requirements for flame-resistant garments for use by industrial personnel in areas at risk from short-duration thermal exposures. Please follow the provisions in this document to promote the correct selection of protective garments and reduce the risk caused by incorrect maintenance, contamination, or damage.</div>

Dovetail Workwear FR - User Information

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