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Dovetail Workwear Help Center

We offer returns via Happy Returns as an option, along with USPS, to return your items.What is Happy Returns?<ul><li>Happy Returns offers printer-free, package-free, and sustainable returns and exchanges. Simply start your return via our online portal, and opt to drop your returns off at a Happy Returns location!</li><li>Each packaging-free return reduces greenhouse gas emissions by 0.12 lbs per item returned.</li></ul>Where&apos;s my QR code?<ul><li>Happy Returns will email you a QR code to the same email you used to place your order. Without a QR code, they will not be able to accept your return, so please be sure to initiate the return online and get a QR code before heading to a Return Bar.</li></ul>Can I go to any Happy Returns location?<ul><li>Yes! You can go to any Happy Returns location. Locations can be found here: <a href="https://locations.happyreturns.com">https://locations.happyreturns.com</a></li></ul>When will I receive my refund or exchange?<ul><li>Your refund or exchange will be processed within 24 hours after dropoff at a Return Bar. Please note that your returns still need to be in new, unworn condition, with all tags still attached, per Dovetail Workwear&apos;s Return Policy.</li></ul>

We offer returns via Happy Returns as an option, along with USPS, to return your items. What is Happy Returns?. Where's my QR code?. Can I go to any Happy Returns location?. When will I receive my refund or exchange?.

Happy Returns

Returns and Exchanges

Sales and Events

How do Dovetail pants, tops, and accessories fit?

Where can I try on Dovetail products?

My size is out of stock.

When will Dovetail offer extended sizes in more styles?

Why are some products discontinued?

Product Topics

How do I suggest a candidate for your Woman @ Work series?

Do you have things you want to tell us?

How can I become a Dovetail ambassador?

What are your sourcing and manufacturing practices, and where are your clothes sewn?

General FAQs

Shipping: United States

Shipping: International

Ordering FAQs

What should I do if I do not receive my package or there are issues with the delivery?

Orders and Shipping

How do I return an item?

Can I combine returns from different orders?

I'm outside the 30-day return window. What do I do?

How do I exchange an item if the order was previously exchanged?

What's the returns policy?

What's not returnable?

Can I return close-out sale items?

How do I return a gift?

I haven't received my refund yet. What do I do?

How do I do international returns?

I have a product issue.

Warranty

Pants/Overalls: You got 'em dirty, now get 'em clean.

My Dovetail product has a defect or problem. What do I do?

Product Care

Dovetail Workwear Limited Warranty

Terms of Service

Dovetail Workwear FR - User Information

Legal Documents

Do you offer thermal pants and when will they be restocked?

What should I do if I am facing issues with the return portal not loading?

Happy ReturnsUpdated 15 days ago