How do I return an item?Updated a month ago
You can return items within 30 days of delivery, or 60 days for exchanges. Our Return Portal makes the process easy!
Your item(s) being returned must be in new, unworn condition with the tags still attached.
- Access our Return Portal.
- Enter your order number exactly as displayed on your confirmation (e.g., #GetDirty157489; EXC-GetDirty123456-1). Be sure to include any symbols, prefixes, and/or suffixes.
- Confirm that you're using the same email address associated with your original order.
- Select the item(s) you'd like to return and follow the prompts for an exchange or refund.
- Select your return method: Happy Returns (new!) or via USPS.
- Complete the process to receive a return shipping label or a QR code.
- Once we've received your return, your exchange item will be sent, or your store credit/refund processed. Please note, refunds may take some time.
Please avoid combining returns from multiple orders in one package as it can delay the process.